PUBLIC OFFER CONTRACT
for the provision of educational services
This Agreement is an official offer (public offer) for the provision of educational services between:
FOP Antonyk A.V. and natural persons who expressed their intention to order such services (hereinafter referred to as the "Customer"),
which together are referred to as the "Parties", and each individually as a "Party",
The Customer's execution of the order for educational services specified in this Agreement is carried out on the platformhttps://www.ukr-scandinavian.org/.
I. DEFINITION OF TERMS
1.1. Website — open for free visual inspection, publicly available resource owned by the Performer and placed on the Internet at the addresshttps://www.ukr-scandinavian.org/, which ensures the display of information on the provision of educational services provided to the Customer:
1.1.1. the cost of educational services;
1.1.2. schedule of educational classes;
1.1.3. price and payment procedure;
1.1.4. structure and format of the educational process;
1.1.5. description of other related and additional services that are included in the price.
1.2. The contract of the offer is the contract for the provision of educational services between the Contractor and the Customer, which is concluded by accepting the offer.
1.3. Acceptance of the offer is full and unconditional acceptance of the terms of the offer by taking actions by the Customer that express the intention to use the Contractor's website for the registration of its services.
1.4. Order - the Customer's request to receive educational services that he has chosen on the Website.
II. SUBJECT OF THE OFFER
2.1. The Contractor ensures the implementation of the provision of educational services in accordance with the Customer's Order, and the Customer undertakes to pay for such services in accordance with the procedure specified in this Agreement.
2.2. This public contract-offer is considered concluded (acceptance of the offer) from the moment the Customer confirms his agreement with its terms by clicking the "Send" button, at the stage of placing the Order by filling out the Questionnaire and ticking the box indicating "By registering, I agree to the terms of the public contract- offers". After performing the specified actions, this public contract-offer is considered the basic document in the official relationship between the Customer and the Contractor.
III. TERMS AND CONDITIONS OF ORDERING, CONFIRMATION AND SERVICE PAYMENT
3.1. After getting acquainted with the information on the conditions for the provision of educational services, which is posted on the Website, the Customer places an Order for the services he has chosen. Such an order is made by the Customer on the Website by filling out the Questionnaire posted on it.
3.2. In the process of placing an Order by filling out the Questionnaire, the Customer indicates the following personal data and consents to their processing in accordance with the requirements of the Law of Ukraine "On the Protection of Personal Data":
● surname, first name, patronymic
● date of birth;
● mobile phone;
3.3. Ordering the selected educational services is completed by clicking the "Send" button at the end of the Questionnaire, which confirms that you have read the terms of this contract-offer and the following information:
3.3.1. schedule of educational classes;
3.3.2. the order of making up for missed classes;
3.3.3. price and payment method;
3.3.4. structure and format of the educational process.
3.4. After placing the order within one calendar day, the Contractor must send confirmation of the order to the Customer's e-mail address, which was specified by him in the Questionnaire, as well as information regarding the payment of the educational services selected by the Customer.
3.5. Confirmation of the Order of the selected educational services is confirmation of the payment of the cost of the service specified in clause 3.7. of this Agreement.
3.6. The educational service provided by the Contractor is an academic semester consisting of 4 educational modules. 1 educational module consists of 8 educational sessions held online and lasting 90 minutes.
3.7. The Customer shall pay for educational services under this Agreement in one of the following two ways:
3.7.1. 1 payment, which is 100% of the cost of educational services - within 7 calendar days from the moment of receiving the order confirmation letter specified in clause 3.4 of this Agreement;
3.7.2. 4 payments amounting to 25% of the cost of educational services each - no later than the beginning of the next module of educational classes, which is determined for the educational group individually, taking into account the peculiarities of the educational schedule. If the Customer has not made payment in the amount and within the terms specified in this clause, then the Customer's order is cancelled.
3.8. The customer pays for educational services in non-cash form to the contractor's bank details.
3.9. Educational services are provided by the Contractor in full, subject to payment by the Customer of the full cost of educational services.
3.10. The Contractor has the right to refuse to provide educational services that were ordered and paid for by the Customer, if before the beginning of the academic semester the Order for the same educational service is confirmed by making payment in accordance with the procedure specified in Art. 3.7 of this Agreement (in full or in part) by less than 2 (two) other Customers. In this case, the money for the educational services paid by the Customer is returned by the Contractor to the Customer in full.
3.11. If educational services cannot be provided to the Customer by the Contractor for reasons other than those specified in Clause 3.10 of this Agreement, the Contractor is obliged to notify in writing by sending an e-mail to the Customer's e-mail with justification of the reasons no later than 3 days before the date provision of educational services. In this case, the money for educational services paid by the Customer is returned by the Contractor to the Customer in full.
IV. OBLIGATIONS OF THE PARTIES
4.1. The performer undertakes:
4.1.1. to provide the Customer with all necessary information regarding educational services through the Website and by sending a letter to the Customer's e-mail;
4.1.2. immediately in writing by sending a letter to e-mail to inform the Customer about the circumstances that prevent the provision of educational services or slow down its implementation;
4.1.3. appoint responsible persons who will resolve issues related to the execution of this contract-offer;
4.1.4. to inform the Customer by e-mail or phone, in case of impossibility to provide educational services due to force majeure circumstances beyond the Contractor's control.
4.2. The customer undertakes:
4.2.1. familiarize yourself with the "Rules for the organization of training in the NGO "Ukrainian-Scandinavian Center", which are in Appendix No. 1 of this Agreement;
4.2.2. to comply with the rules specified in Appendix No. 1 of this Agreement.
V. LIABILITY OF THE PARTIES
5.1. The Executor and the Customer are responsible for non-fulfillment or improper fulfillment of obligations under this public offer contract in accordance with the current legislation of Ukraine.
5.2. The contractor is not responsible in the following cases:
5.2.1. for impossibility of servicing the Customer for any reasons beyond his control, including disruption of communication lines, equipment malfunction, etc.;
5.2.3. for the Customer's missed opportunity to consume paid educational services, which arose as a result of a change in the Customer's plans;
5.3. The Contractor is not responsible to the Customer and does not return the cost of training services paid in accordance with clause 3.7 of this Agreement for:
5.3.1. late, incomplete or incorrect service payment;
5.3.2. for non-appearance or lateness of the Customer to the training session.
5.3.3. non-compliance of educational services with unreasonable expectations of the Customer and their subjective assessment;
5.3.4. non-use of the service by the Customer on his own initiative or fault, including due to illness.
5.4. The parties are released from responsibility for non-fulfillment of obligations under this Agreement, if such non-fulfillment is the result of force majeure:
5.4.1. natural phenomena, including pandemics, epidemics, cyclones, hurricanes, tornadoes, storms, floods, etc.;
5.4.2. public events, including general military mobilization, military actions, declared and undeclared war, acts of terrorism, blockades, revolutions, mutinies, uprisings, etc.;
5.5. In case of force majeure:
5.5.1. The Party experiencing such circumstances must notify the other Party of them in writing by sending a letter to the other Party's e-mail address, but no later than 3 (three) days from the moment of the force majeure circumstances, as well as substantiate the impact of such circumstances on the possibility performance of the Agreement.
5.5.2. The customer has the right not to pay for the part of the educational services that was not paid for when such circumstances arose;
5.5.3. The Contractor is obliged to return funds to the Customer, except for those that were spent on the organization of the educational process at the time of the appearance of such compelling circumstances, taking into account the payment made by the Customer in the manner determined by clause 3.7 of this Agreement.
5.6. Any disputes, controversies and claims arising from this Agreement or in connection with it, including in relation to its interpretation, implementation, violation, termination or invalidity, shall be resolved by the Parties through negotiations. Disputes that the Parties cannot settle through negotiations shall be submitted for final resolution by the judicial authorities of Ukraine in accordance with the procedure provided for by the legislation of Ukraine.
5.7. All information provided by the Customer when ordering educational services must be true, accurate, current and complete. The Customer is responsible for the correctness of the information provided.
VI. PROCEDURE FOR THE CUSTOMER'S REFUSAL FROM EDUCATIONAL SERVICES
6.1. The Customer has the right to refuse training services in case of written notification to the Contractor by sending a letter with the desire to cancel the Order and the reasons for such cancellation to the Customer's e-mail (firstname.lastname@example.org).
6.2. In case of refusal of the Customer from educational services, the Contractor:
6.2.1. returns to the Customer in full the funds paid for educational services - if the Customer appealed with such a refusal before the start of the second class of the first module;
6.2.2. does not return to the Customer the funds paid for educational services - if the Customer appealed with such a refusal after the start of the second class of the first module.
VII. TERM OF VALIDITY OF THE OFFER AGREEMENT
7.1. The contract enters into force from the moment of its conclusion (acceptance of the offer) and is valid until all obligations are fully fulfilled by the Parties.
VIII. PROVISIONS ON PERSONAL DATA
In accordance with the Law of Ukraine "On the Protection of Personal Data", The Parties give each other consent to the processing, collection, registration, accumulation, indefinite storage, adaptation, change, renewal, use, destruction, depersonalization of personal data from primary sources (including passport data, information from documents (about education, marital status, family composition, place of residence, work experience, etc., information provided about the Customer and his relatives, etc.) in order to properly fulfill the requirements current legislation of Ukraine, protection of the interests and rights of the parties, provision of civil-legal relations, administrative-legal, tax relations and relations in the field of accounting and reporting, etc. Confirmation of consent to the use of personal data is the moment of Acceptance by the Customer.
VIII. DETAILS OF THE PERFORMER:
FOP Antonyk Anastasia Viktorivna
EDRPOU code 3296307980
ZACHIDNE GRU JSC CB "PRIVATBANK" M. LVIV
Account: UA32 305299 00000 26009011013187
Bank code (MFI): 325321
APPENDIX #1 TO THE PUBLIC CONTRACT
RULES FOR THE ORGANIZATION OF EDUCATION IN THE "UKRAINIAN-SCANDINAVIAN CENTER" NGO
Structure and format of classes: classes are held online, 1 class - 90 minutes, classes are held in a group of 3 people or more. If the specified number of students is not recruited into the group, USC can offer an alternative group, if there is such an opportunity.
Structure and concept of the academic semester: recruitment of students into groups takes place at levels A1, A2, B1.1, B1.2, B2.1, B2.2, C1. Level - 4 study modules; 1 module - 8 classes.
Procedure for payment of education. Two options - one-time payment for the entire level and module-by-module prepayment (a module of 8 classes is paid; the module is paid before its start (prepayment). The student is responsible for timely payment of classes. The student may be denied educational services in case of late payment of classes. Before the start semester, the student makes an advance payment for the first module, which can be returned to him after the first lesson in the event that the student does not continue his studies for some reason.
System of discounts. USC has a system of tuition discounts. Students can find up-to-date information on the Center's official pages in social networks, on the Center's website and/or by contacting the Center's administrators.
Skipping classes and working them out. Fees for classes missed for any reason are non-refundable. If the student: a) misses classes without a good reason; b) does not notify the teacher about his absence at least 12 hours before the start of the class, the class is considered completed and no work is done. If a student misses classes due to force majeure situations (natural disasters, illness of the student or his close relatives, as well as situations that can be considered by the Center as force majeure on an individual basis), the student has the opportunity to study the missed material without additional payment in the next order: a) if you miss 1 lesson - 15-20 minutes of individual practice with the teacher; b) in case of skipping 2 consecutive (that is, those that follow one another) classes - 40-45 minutes of individual practice with the teacher; c) in case of missing 3 or more consecutive classes - 75-90 minutes of individual practice with the teacher. Exercises are carried out under the condition that: a) the teacher considers them to be appropriate, which is determined on an individual basis; b) the student and the teacher agree on conducting an individual lesson at a time and method convenient for both parties.
Skipping and rescheduling classes at the initiative of the USC/teacher. If necessary, the teacher can postpone the class to a time that will be convenient for all students in the group. If the Center is able and at the students' request, if the teacher misses the class, a replacement can be organized - the class will be held by another teacher of the Center.
Force majeure circumstances that prevent the teacher from conducting the class. In the event of the occurrence of such circumstances (air disturbance, technical problems, etc.) that lead to the impossibility of conducting the class on the part of the teacher, the Center undertakes to provide an alternative option for passing the missed material and/or conducting the class.
The Center reserves the right to monitor the student's compliance with this Agreement and the rules specified in Appendix No. 1 to it. If the student systematically violates the terms of the Agreement or is irresponsible towards the educational process, the Ukrainian-Scandinavian Center does not guarantee the quality of the educational services received, and also reserves the right to interrupt the provision of educational services.
Language level certificate. At the end of the academic semester, the student is given the right to take an exam to confirm the obtained language level. The teacher reserves the right to determine the format of the exam and its time. , which confirms the completion of the educational course at the specified language level at USC.